Shipping Policy

Last Updated: July 3, 2026

Welcome to Sugamant. We are committed to delivering your order as quickly and efficiently as possible. Please read our Shipping Policy below.

Order Processing

• All orders are processed within 1–3 business days after payment is confirmed.

• Orders are not processed or shipped on weekends or public holidays.

• During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

• United States: 5–10 business days

• Canada: 7–15 business days

• Europe: 7–15 business days

• Australia & New Zealand: 8–18 business days

• Rest of the World: 10–20 business days

Please note that these are estimated delivery times and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location and selected shipping method. Promotional free shipping may be available for qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (when available). Tracking details may take up to 48 hours to become active.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. Sugamant is not responsible for orders shipped to incorrect addresses provided by customers.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged product and packaging so we can assist you.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us at:

Sugamant
Email: asefaygrafexlc@hotmail.com